Pro Customer Service/Sales

The Home Depot; Denver (CO); On-site; USD 25,485 - 28,240; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service Sales Team member in Denver, Colorado. This role involves supporting professional customers, meeting sales goals, and assisting with various operational tasks. Candidates should have strong sales knowledge and the ability to build relationships. The position offers a pay range of $18.50 to $20.50 per hour and requires a commitment to exceptional customer service.

Qualifications

• Experience in sales or customer service is preferred.
• Ability to build and maintain professional relationships.
• Strong communication and organizational skills.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate with team members to resolve delivery issues.

Skills

Relationship building

Sales knowledge

Customer service

Inventory management

Job description

Pro Customer Service Sales Team

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

• Build and maintain professional relationships with Pro customers and proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge to ensure every Pro customer’s project is a success.
• Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
• Communicate Home Depot’s advantages over competitors and provide outstanding service based on unique project needs.
• Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Base pay range

$18.50/hr - $20.50/hr

Applications are accepted on an ongoing basis.