Pro Customer Service/Sales

Home Depot; Red Bluff (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A leading home improvement retailer is looking for Pro Customer Service/Sales Team members in Red Bluff, California. You will deliver exceptional service to professional customers, supporting their needs from order fulfillment to tailored product recommendations. The role focuses on meeting sales goals and maintaining a clean, organized environment while collaborating with team members. Candidates with bilingual skills are preferred in certain locations. Join us to help ensure every Pro customer’s project is a success.

Qualifications

• Bilingual communication skills may be preferred at certain locations based on customer need.

Responsibilities

• Deliver an exceptional experience for Pro customers.
• Support the Pro customer journey through efficient order fulfillment.
• Meet monthly sales goals and drive sales in the store.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

RED BLUFF

State

CA

Auto req ID_BR

155806BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045459

Pay Range

$20.00 - $22.00