PRN Patient Services Coordinator: Elevate Patient Experience

Kids for the Future; Ocala (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

Kids for the Future is seeking a Patient Services Coordinator to welcome patients, schedule appointments, and guide them through administrative processes. You will manage patient records, verify insurance, and communicate financial responsibilities while maintaining confidentiality and providing compassionate service.

The role supports the clinic team by ensuring smooth scheduling, accurate data entry, and effective patient-centered communication in a fast-paced office setting.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service role, preferably in healthcare.
• Proficiency in administrative tasks and office operations.

Responsibilities

• Schedules patient appointments and manages calendars to optimize clinic flow.
• Provides courteous, empathetic customer service to patients and families.
• Manages patient information in EHR systems with accuracy and confidentiality.
• Verifies insurance coverage and explains patient financial responsibilities.
• Performs data entry for demographics, insurance details, and appointments.
• Communicates clearly with patients, families, and healthcare providers.
• Addresses scheduling conflicts and insurance issues efficiently.
• Uses Microsoft Office for correspondence and scheduling.

Job description

Kids for the Future is seeking a Patient Services Coordinator to welcome patients, schedule appointments, and guide them through administrative processes. You will manage patient records, verify insurance, and communicate financial responsibilities while maintaining confidentiality and providing compassionate service.

The role supports the clinic team by ensuring smooth scheduling, accurate data entry, and effective patient-centered communication in a fast-paced office setting.