Pediatric Clinic Front Desk Coordinator

Children's Minnesota; Osseo (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

Children’s Minnesota is seeking a Patient Services Coordinator to deliver exceptional front-line service to families, staff and providers. You will register and check in patients, collect demographics and consents, and support clinical operations as the technology resource for the clinics.

This role involves handling multiple tasks in a fast-paced environment, enabling smooth patient flow and accurate data capture while maintaining HIPAA compliance and professional communication with families

Qualifications

• High school diploma or equivalent required.
• Post secondary education preferred.
• One year of customer service experience required.
• One year of medical office setting experience preferred.
• Knowledge of medical insurance preferred.

Responsibilities

• Provide exemplary front-line customer service to families, staff and providers.
• Register and check in patients efficiently and accurately.
• Obtain patient demographics, financial information and required consents.
• Support patient care in the clinics and provide overall administrative support to their clinical area.
• Act as the clinics technology resource.

Skills

Customer service

Communication

Teamwork

Multitasking

Computer literacy

Education

High school diploma or equivalent

Post secondary education preferred

Tools

Microsoft Word

Microsoft Excel

Hospital technology systems

Job description

Children’s Minnesota is seeking a Patient Services Coordinator to deliver exceptional front-line service to families, staff and providers. You will register and check in patients, collect demographics and consents, and support clinical operations as the technology resource for the clinics.

This role involves handling multiple tasks in a fast-paced environment, enabling smooth patient flow and accurate data capture while maintaining HIPAA compliance and professional communication with families