PRN Patient Registration Specialist

R1 RCM, Inc.; Sparta (TN); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM, Inc. in Tennessee is seeking a Patient Registration Customer Service Representative to guide patients through the registration process, answer questions with confidence and compassion, and collect accurate information quickly in a fast-paced environment.

This PRN role offers on-call coverage with minimum 48 hours per month, on-site shifts at Ascension St Thomas Highlands, and a base pay range of $14.50 to $18.99 per hour, with pay determined by role, location, skills and experience.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Medical or healthcare experience (preferred but not required).

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. in Tennessee is seeking a Patient Registration Customer Service Representative to guide patients through the registration process, answer questions with confidence and compassion, and collect accurate information quickly in a fast-paced environment.

This PRN role offers on-call coverage with minimum 48 hours per month, on-site shifts at Ascension St Thomas Highlands, and a base pay range of $14.50 to $18.99 per hour, with pay determined by role, location, skills and experience.