Compassionate Patient Registration Specialist

Talentify; Smithville (TN); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at Ascension St. Thomas DeKalb Hospital, Tennessee.

You'll greet patients and guide them through the registration process, balancing efficiency with empathy in a fast-paced healthcare setting. No healthcare background required—training is provided. The role is PRN with minimum 48 hours per month and on-call shifts; base pay ranges from $16.50 to $20.66 per hour, with comprehensive benefits.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Preferred: Medical or healthcare experience.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Strong customer service

Communication skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at Ascension St. Thomas DeKalb Hospital, Tennessee.

You'll greet patients and guide them through the registration process, balancing efficiency with empathy in a fast-paced healthcare setting. No healthcare background required—training is provided. The role is PRN with minimum 48 hours per month and on-call shifts; base pay ranges from $16.50 to $20.66 per hour, with comprehensive benefits.