Patient Registration Specialist – Evening/Night Shift

RCM Holdco; Nashville (TN); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. in Nashville is seeking a part-time Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into Ascension St Thomas Midtown Hospital.

You will help patients navigate the registration process, answer questions with confidence and compassion, and gather accurate information quickly in a fast-paced environment. The role offers a base pay range of $16.00 to $21.10 per hour, with pay determined by role, location, skills, and

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Nashville is seeking a part-time Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into Ascension St Thomas Midtown Hospital.

You will help patients navigate the registration process, answer questions with confidence and compassion, and gather accurate information quickly in a fast-paced environment. The role offers a base pay range of $16.00 to $21.10 per hour, with pay determined by role, location, skills, and