Patient Registration Specialist — On-Call Front Desk Support

R1 RCM, Inc.; Woodbury (TN); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

R1 RCM, Inc. is hiring a Patient Registration Customer Service Representative to be the first friendly face patients meet at Ascension St. Thomas Stones River Hospital. You will help patients navigate the registration process and collect information with accuracy in a fast-paced environment.

We offer training, a dynamic work environment, and opportunities to grow in healthcare. This PRN role requires strong customer service, empathy, and clear communication.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Ability to pass background check, drug test, and vaccination requirements.
• Preferred: medical or healthcare experience (but not required!).

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Fast learner

Empathy

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is hiring a Patient Registration Customer Service Representative to be the first friendly face patients meet at Ascension St. Thomas Stones River Hospital. You will help patients navigate the registration process and collect information with accuracy in a fast-paced environment.

We offer training, a dynamic work environment, and opportunities to grow in healthcare. This PRN role requires strong customer service, empathy, and clear communication.