PRN Hospital Patient Registration Specialist

R1 RCM, Inc.; McMinnville (TN); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to greet patients at Ascension St. Thomas River Park Hospital and guide them through the registration process.

You will answer questions with confidence, collect accurate information, and build trust with patients in a fast-paced hospital setting. This PRN role requires a High School Diploma or GED, strong customer service experience, and ability to pass background checks and health screenings.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required and background checks, drug test, and vaccination may be required.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Compassion

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to greet patients at Ascension St. Thomas River Park Hospital and guide them through the registration process.

You will answer questions with confidence, collect accurate information, and build trust with patients in a fast-paced hospital setting. This PRN role requires a High School Diploma or GED, strong customer service experience, and ability to pass background checks and health screenings.