Patient Registration Specialist (PRN): Calm & Compassionate

RCM Holdco; Nashville (TN); On-site; USD 23,000 - 32,000; Part time

Job summary

R1 RCM Inc. in Nashville, TN, is seeking a Patient Registration Customer Service Representative to greet patients at hospital check-in and guide them through the registration process.

You'll answer questions with empathy, collect accurate information rapidly, and build trust with patients during stressful moments. Training is provided, and this role offers a pathway into a healthcare career with supportive teammates and a competitive benefits package.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.
• Healthcare experience preferred but not required.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Communication skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Nashville, TN, is seeking a Patient Registration Customer Service Representative to greet patients at hospital check-in and guide them through the registration process.

You'll answer questions with empathy, collect accurate information rapidly, and build trust with patients during stressful moments. Training is provided, and this role offers a pathway into a healthcare career with supportive teammates and a competitive benefits package.