Patient Registration Pro - PRN, Training & Growth

RCM Holdco; Woodbury (TN); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Benefits package

Training provided

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Ascension St. Thomas Stones River Hospital. You’ll be the first friendly face patients meet when they check in, guiding them through the registration process with empathy and accuracy.

We offer hands-on training, a PRN schedule with minimum 48 hours per month and on-call shifts, and a comprehensive benefits package. Base pay ranges from $16.50 to $20.66 per hour, determined by role, location, and experience.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.
• Healthcare experience preferred but not required.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative at Ascension St. Thomas Stones River Hospital. You’ll be the first friendly face patients meet when they check in, guiding them through the registration process with empathy and accuracy.

We offer hands-on training, a PRN schedule with minimum 48 hours per month and on-call shifts, and a comprehensive benefits package. Base pay ranges from $16.50 to $20.66 per hour, determined by role, location, and experience.