PRN Patient Access & Registration Specialist

r1rcm; Pensacola (FL); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 is a leading provider of technology-driven solutions transforming patient experiences and hospital revenue cycles. As a Customer Service Representative - Patient Registration, you will be the first contact for patients, ensuring fast, compassionate access to care across systems.

This PRN-part-time role requires on-call availability, cross-training, and collaboration with care teams to minimize delays and support smooth patient flow.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Able to pass background check, drug test, and vaccination requirements.
• Experience with patient access or front desk is a plus.

Responsibilities

• Register patients across multiple systems to enable fast check-in.
• Answer phones and collect accurate patient information quickly.
• Assist with insurance details and provide cost estimates when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• Support access to care by reducing registration delays.
• Cross-train in multiple departments as needed.

Skills

Customer service

Communication

Multitasking

Detail oriented

Education

High School Diploma or GED

Tools

CRM systems

Multiple computer systems

Job description

R1 is a leading provider of technology-driven solutions transforming patient experiences and hospital revenue cycles. As a Customer Service Representative - Patient Registration, you will be the first contact for patients, ensuring fast, compassionate access to care across systems.

This PRN-part-time role requires on-call availability, cross-training, and collaboration with care teams to minimize delays and support smooth patient flow.