PRN Concierge: Flexible Shifts in Luxury Senior Living

Discovery Senior Living; Spring (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options

Job summary

Discovery Senior Living's The Conservatory at Champion Forest is seeking a PRN Concierge to support multiple shifts (7am-3pm, 3pm-11pm, 11pm-7am) as needed. You will greet guests, residents and staff, manage calls, take messages, and provide general information to visitors.

The role requires a high school diploma (GED preferred) and 1–3 years of customer service experience; full job details and EOE D/V apply.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Skills

Customer service

Reception duties

Phone handling

Education

High school diploma or GED

Job description

Discovery Senior Living's The Conservatory at Champion Forest is seeking a PRN Concierge to support multiple shifts (7am-3pm, 3pm-11pm, 11pm-7am) as needed. You will greet guests, residents and staff, manage calls, take messages, and provide general information to visitors.

The role requires a high school diploma (GED preferred) and 1–3 years of customer service experience; full job details and EOE D/V apply.