Senior Living Concierge | Flexible Shifts & Benefits

Provincial Senior Living; Raleigh (NC); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Wages before payday

Flexible schedule

Paid time off

Benefits package

401(k) match

Paid training

Advancement opportunities

Meals provided

Employee assistance program

Résumé du poste

Provincial Senior Living is seeking a Concierge to join our team. The role provides daytime and second shift coverage, greeting guests, residents, and employees, handling calls, messages, and general information.

Responsibilities include coordinating schedules, updating contact rosters, organizing mail, and assisting with meal tickets and reservations. Qualifications require a GED or high school diploma and 1–3 years of customer service experience.

Qualifications

• High school diploma or GED preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsabilités

• Provide 1st and 2nd shift coverage as needed for vacations, sick leave, emergencies and other staffing absences.
• Carry out telephone answering and reception duties as required.
• Take complete messages with pertinent information and communicate to recipient.
• Greet residents and visitors; answer inquiries and give directions.
• Collate brochures for the marketing department.
• Prepare meal tickets for team members and family; tally meal counts for Dining staff.
• Update the Resident Phone List, Roster, Move-In/Move-Out Register daily; maintain logs.
• Schedule appointments for residents and family members (hairdresser, transportation, etc.).
• Keep desk and entry area neat and organized.
• Distribute mail to residents and staff; organize sign-in logs.
• Maintain resident forms for miscellaneous credits.
• Follow company policies and operating procedures.
• Other duties as assigned.

Connaissances

Customer service

Formation

High school diploma / GED

Description du poste

Provincial Senior Living is seeking a Concierge to join our team. The role provides daytime and second shift coverage, greeting guests, residents, and employees, handling calls, messages, and general information.

Responsibilities include coordinating schedules, updating contact rosters, organizing mail, and assisting with meal tickets and reservations. Qualifications require a GED or high school diploma and 1–3 years of customer service experience.