PRN Concierge (Floater/On Call) available to cover all 3 shift times

Conservatory At Champion Forest; Spring (TX); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Competitive wages

Access to wages before payday

Flexible scheduling options

Résumé du poste

The Conservatory at Champion Forest is seeking a compassionate PRN Concierge to support our busy front desk. You will greet guests, answer calls, relay messages, and provide information to residents and families.

This role requires flexibility to cover 7am–3pm, 3pm–11pm, and 11pm–7am shifts on an as-needed basis. Ideal candidates have 1–3 years of customer service experience and a high school diploma or GED.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service experience.

Responsabilités

• Greet residents, guests, and staff in person and over the phone.
• Manage incoming calls and messages; route to appropriate contacts.
• Maintain the front desk area neat and organized.
• Assist residents and families with information and directions.
• Schedule appointments and coordinate with team members as needed.

Connaissances

Customer service

Phone etiquette

Formation

High school diploma or GED

Description du poste

DISCOVER YOUR PURPOSE!

At "The Conservatory at Champion Forest", a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents.

About Discovery Senior Living

Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a PRN Concierge to join our team. We are looking for someone who is flexible to cover all 3 shift times (7am - 3pm, 3pm to 11pm, 11pm to 7am) on as 'as needed' basis.

The PRN Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Responsibilities:

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

EOE D/V