Private Events Captain

Hospitality Management; Waco (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Hospitality Management is seeking a Private Events Captain to lead banquet service operations at a high-volume, upscale restaurant in Texas. You will coordinate FOH and BOH communication, protect profitability, and ensure flawless execution of contracted event details.

This leadership role requires emotional regulation under pressure, strong operational control, and a proactive mindset to deliver seamless, high-quality events.

Qualifications

• Minimum 1–2 years banquet leadership experience.
• Proven ability to manage high-volume events.
• Strong communication with kitchen and service staff.
• Remain composed in fast-paced, high-pressure situations.
• Profit-conscious and solution-oriented mindset.
• Experience in upscale or high-revenue banquet environments preferred.
• Direct but professional communicator.
• Anticipates problems before they escalate.
• Protects margin and brand reputation.
• Leads without ego.

Responsibilities

• Command banquet floor during all events.
• Control event timeline and service pacing.
• Direct banquet staff and delegate responsibilities.
• Conduct pre-service walkthroughs with kitchen and service team.
• Confirm headcounts and menu execution before service.
• Serve as liaison between FOH and BOH during events.
• Confirm plating accuracy and portion standards.
• Prevent deviations from contracted menus.
• Manage timing adjustments calmly and efficiently.
• Address guest concerns professionally and decisively.
• Authorized to approve comps up to $300 (or defined threshold).
• Escalate issues beyond authority to GM.
• Maintain calm, steady presence under pressure.
• Regulate team energy and prevent visible panic.
• Reinforce service standards and professionalism.
• Identify execution gaps and improvement opportunities.
• Ensure checklist compliance for all banquets.

Skills

Banquet leadership

High-volume event management

Kitchen-service communication

Composure under pressure

Profit-minded

Upscale banquet experience

Professional communicator

Problem anticipation

Margin protection

Lead without ego

Job description

Career Opportunities with Hospitality Management

A great place to work.

Careers At Hospitality Management

Current job opportunities are posted here as they become available.

We are seeking a calm, decisive, and detail-driven Private Events Captain to lead event execution at a high-volume, upscale restaurant. This role is responsible for commanding banquet service operations, coordinating front and back of house communication, protecting profitability, and ensuring flawless execution of contracted event details.

This is a leadership position requiring emotional regulation under pressure, strong operational control, and a proactive mindset.

Core Responsibilities

• Command banquet floor during all events
• Control event timeline and service pacing
• Direct banquet staff and delegate responsibilities clearly
• Conduct pre-service walkthroughs with kitchen and service team
• Confirm headcounts and menu execution before service begins
• Serve as primary liaison between FOH and BOH during events
• Confirm plating accuracy and portion standards
• Prevent deviations from contracted menus
• Manage timing adjustments calmly and efficiently
• Address guest concerns professionally and decisively
• Authorized to approve comps up to $300 (or defined threshold)
• Escalate issues beyond authority to GM
• Actively work to prevent avoidable comps
• Maintain calm, steady presence under pressure
• Regulate team energy and prevent visible panic
• Reinforce service standards and professionalism

Operational Accountability

• Identify execution gaps and improvement opportunities
• Ensure checklist compliance for all banquets

Qualifications

• Minimum 1-2 years banquet leadership experience
• Proven ability to manage high-volume events
• Strong communication skills with both kitchen and service staff
• Ability to stay composed in fast-paced, high-pressure situations
• Profit-conscious and solution-oriented mindset
• Experience in upscale or high-revenue banquet environments preferred
• Direct but professional communicator
• Anticipates problems before they escalated
• Protects margin and brand reputation
• Leads without ego

This role is ideal for someone who thrives in command positions and takes pride in delivering seamless, high-quality events.