Elite Banquet Captain

Hospitality Management; Waco (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Hospitality Management is seeking a Private Events Captain to lead banquet service operations at a high-volume, upscale restaurant in Texas. You will coordinate FOH and BOH communication, protect profitability, and ensure flawless execution of contracted event details.

This leadership role requires emotional regulation under pressure, strong operational control, and a proactive mindset to deliver seamless, high-quality events.

Qualifications

• Minimum 1–2 years banquet leadership experience.
• Proven ability to manage high-volume events.
• Strong communication with kitchen and service staff.
• Remain composed in fast-paced, high-pressure situations.
• Profit-conscious and solution-oriented mindset.
• Experience in upscale or high-revenue banquet environments preferred.
• Direct but professional communicator.
• Anticipates problems before they escalate.
• Protects margin and brand reputation.
• Leads without ego.

Responsibilities

• Command banquet floor during all events.
• Control event timeline and service pacing.
• Direct banquet staff and delegate responsibilities.
• Conduct pre-service walkthroughs with kitchen and service team.
• Confirm headcounts and menu execution before service.
• Serve as liaison between FOH and BOH during events.
• Confirm plating accuracy and portion standards.
• Prevent deviations from contracted menus.
• Manage timing adjustments calmly and efficiently.
• Address guest concerns professionally and decisively.
• Authorized to approve comps up to $300 (or defined threshold).
• Escalate issues beyond authority to GM.
• Maintain calm, steady presence under pressure.
• Regulate team energy and prevent visible panic.
• Reinforce service standards and professionalism.
• Identify execution gaps and improvement opportunities.
• Ensure checklist compliance for all banquets.

Skills

Banquet leadership

High-volume event management

Kitchen-service communication

Composure under pressure

Profit-minded

Upscale banquet experience

Professional communicator

Problem anticipation

Margin protection

Lead without ego

Job description

Hospitality Management is seeking a Private Events Captain to lead banquet service operations at a high-volume, upscale restaurant in Texas. You will coordinate FOH and BOH communication, protect profitability, and ensure flawless execution of contracted event details.

This leadership role requires emotional regulation under pressure, strong operational control, and a proactive mindset to deliver seamless, high-quality events.