Private Club Dining Room Manager — Luxury Service Leader

The-Landings-Club; Savannah (GA); On-site; USD 52,000 - 75,000; Full time

Job summary

The Landings Golf and Athletic Club on Skidaway Island near Savannah seeks a Dining Room Manager to lead front-of-house operations and ensure an exceptional dining experience for members and guests. This role provides leadership to supervisors and service staff while upholding hospitality standards and operational efficiency.

You will partner with culinary and Club leadership, train and develop teams, coach staff, and maintain professionalism in a fast-paced private-club environment.

Qualifications

• Must be at least 18 years old.
• Minimum three years in food service, including at least one year in full-service dining.
• Progressive experience in restaurant or hospitality operations preferred.
• Experience recommending and serving fine wines and liquors preferred.
• Ability to lead effectively in a fast-paced environment while maintaining professionalism.
• Must be able to speak, read, and write in English and follow verbal instructions.
• Must possess outstanding verbal and written communication skills.
• Demonstrated ability and desire to lead by example, motivate team members, and maintain high service standards.
• Strong commitment to providing exceptional, personalized service to all members and guests.
• Ability to manage competing priorities, delegate responsibilities, multitask effectively, and maintain organization in a fast-paced environment.
• Strong attention to detail and commitment to operational excellence.
• Ability to maintain a pleasant, professional, and welcoming demeanor while creating an inviting atmosphere for members and guests.
• Knowledge of front-of-house operations, staffing, reservations, dining room management, and service standards.
• Knowledge of food safety, sanitation, and responsible alcohol service practices.
• Ability to work collaboratively with team members across multiple departments.
• Must be available to work a flexible schedule, including evenings, weekends, holidays, and Club events, as required.

Responsibilities

• Lead the front-of-house team to deliver attentive, polished service.
• Build relationships with members and anticipate their needs.
• Address member concerns promptly and professionally.
• Maintain a visible, engaged presence during service.
• Monitor pacing, table touches, cleanliness, presentation, and staff professionalism.
• Promote a member-focused culture that reflects the Club’s hospitality expectations.
• Directly supervise and provide leadership to supervisors, servers, bartenders, hosts, food runners, and support staff.
• Assist with interviewing, onboarding, training, and developing front-of-house employees.
• Develop and coordinate training plans for new hires and ongoing team development.
• Coach, mentor, and develop employees to improve performance, service knowledge, leadership skills, and professionalism.
• Establish clear expectations, delegate responsibilities, and hold team members accountable for performance.
• Maintain employee performance records and administer disciplinary action in accordance with Club policies and procedures.
• Foster a positive, professional, collaborative, and team-oriented work environment.
• Ensure employees adhere to Club policies, procedures, and service standards.
• Oversee daily front-of-house operations to ensure smooth, efficient, and consistent service.
• Coordinate floor plans, reservations, staffing levels, station assignments, and shift flow.
• Assist with planning and coordinating seating charts for Club events and daily dining operations.
• Monitor opening side work, closing procedures, and overall readiness of the dining room and service areas.
• Ensure compliance with Club policies, sanitation and safety standards, responsible alcohol service requirements, and established operating procedures.
• Communicate maintenance and facility concerns to the appropriate leadership.
• Provide hands-on service support, including bussing, resetting tables, and assisting with other operational needs when necessary.
• Assist with scheduling servers, bartenders, hosts, and support staff as assigned.
• Serve as the primary front-of-house leader in the absence of the Clubhouse Manager, ensuring continuity of operations and appropriate decision-making.
• Monitor service quality, staffing effectiveness, labor needs, and overall shift performance.
• Collaborate with culinary and management teams to ensure effective communication and coordination between front-of-house and back-of-house operations.
• Identify operational challenges and implement practical solutions in partnership with Club and culinary leadership.
• Promote continuous improvement in service standards, employee training, communication, and operational efficiency.
• Ensure supervisors and team members consistently meet established service and performance expectations.
• Proactively respond to member needs, resolve complaints and concerns in a timely manner, and determine reasonable accommodations when appropriate.
• Support a culture of accountability, teamwork, and excellence in the overall member experience.

Skills

Leadership

Communication

English Proficiency

Customer Service

Multitasking

Teamwork

Detail Orientation

Flexibility

Job description

The Landings Golf and Athletic Club on Skidaway Island near Savannah seeks a Dining Room Manager to lead front-of-house operations and ensure an exceptional dining experience for members and guests. This role provides leadership to supervisors and service staff while upholding hospitality standards and operational efficiency.

You will partner with culinary and Club leadership, train and develop teams, coach staff, and maintain professionalism in a fast-paced private-club environment.