Private Ambassador

Brobston Group LLC; McLean (VA); On-site; USD 60,000 - 95,000; Full time

Job summary

Brobston Group LLC is seeking a Private Ambassador to cultivate high-end client relationships in McLean, VA. The role focuses on delivering elevated, appointment-based experiences for discerning clients, both in-person and virtually, to grow store performance.

Responsibilities include building a VIC client book, recruiting new high-end prospects, and collaborating with store and regional leaders on retention strategies while mentoring teams to elevate client service.

Qualifications

• Proven record developing authentic, lasting client relationships and meeting sales goals.
• Outstanding luxury etiquette, style, and presentation with experience hosting clients from diverse backgrounds.
• Experience providing private, appointment-based services both in-person and virtually.
• Strong communication, relationship-building, and mentoring skills.
• Ability to anticipate client needs and proactively develop high-potential prospects.

Responsibilities

• Promote and sell all high-end product categories to grow store performance and penetration.
• Develop and maintain a VIC client book and recruit new high-end clients and prospects.
• Deliver private services through in-person and virtual appointment-based experiences.
• Partner with store and regional leaders on client retention and development strategies.
• Mentor and support store teams to develop top clients and enhance overall client experience.

Skills

Client relationships

Luxury etiquette

Appointment-based service

Communication

Mentoring

Job description

Summary

Private Ambassadors promote and sell high-end product categories to existing and prospective clients, crafting memorable, long‑lasting relationships. Working with Store, Client Relations and Development teams, the role focuses on delivering elevated, appointment‑based in‑person and virtual experiences that exceed client expectations.

Responsibilities

• Promote and sell all high-end product categories to grow store performance and penetration.
• Develop and maintain a VIC client book and recruit new high‑end clients and prospects.
• Deliver private services through in‑person and virtual appointment‑based experiences.
• Partner with store and regional leaders on client retention and development strategies.
• Mentor and support store teams to develop top clients and enhance overall client experience.

Requirements

• Proven record developing authentic, lasting client relationships and meeting sales goals.
• Outstanding luxury etiquette, style, and presentation with experience hosting clients from diverse backgrounds.
• Experience providing private, appointment‑based services both in‑person and virtually.
• Strong communication, relationship‑building, and mentoring skills.
• Ability to anticipate client needs and proactively develop high‑potential prospects.