Brand Ambassador (Prince Street)

Diptyque Paris; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A luxury beauty brand is seeking a Brand Ambassador in New York City to enhance client experiences and build relationships through expert product knowledge and personal engagement. Candidates must have a minimum of 3 years in luxury retail sales, along with strong communication skills and proficiency with Microsoft Office. This role involves maintaining the selling floor and assisting with operational tasks to ensure a seamless client experience. Self-motivation and initiative are essential for success in this dynamic environment.

Qualifications

• Minimum of 3 years of sales experience in luxury retail industry.
• Proven ability to drive positive customer experiences.
• Strong verbal and written communication skills.

Responsibilities

• Acquire and maintain relationships with clients.
• Provide clients advice and knowledge.
• Assist in operational tasks and maintain selling floor.

Skills

Sales in luxury retail

Client engagement

Product knowledge

Communication skills

Self-motivation

Tools

Microsoft Office

Job description

The **Brand Ambassador** will acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service. Enhance the client experience • Provides clients advice and knowledge that they may not have realized they needed • Makes every client interaction a personal and seamless experience • Demonstrates expert styling and brand knowledge • Recommends merchandise based on expert product knowledge and client preferences • Promotes benefits of the AYS program • Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out-of-home-base selling and strong client relationships • Assists in operational tasks (actively maintains selling floor, back-of-house, fills in stock, upholds health and safety precautions, assists with visual merchandising, returns merchandise to other departments) • Partners with others to provide the best client experience **REQUIREMENTS** • Minimum of 3 years of sales experience in luxury retail industry; beauty experience a plus • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results • Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;• Strong verbal and written communication skills and excellent organizational skills;