Printers & POS Field Technician (2-Month Contract)

Motion Recruitment; Sterling Heights (MI); On-site; USD 2,755,000 - 4,133,000; Full time

Job summary

Motion Recruitment is seeking a Field Service Technician for a 2-month contract in Sterling Heights, MI. You will install, maintain, and repair POS hardware, printers, and related equipment while delivering excellent customer service.

The role requires hands-on hardware experience, Lexmark certifications, and a valid driver’s license. You may work evenings and participate in on-call rotations as needed.

Qualifications

• 0–2 years field dispatch repair and hands-on hardware experience.
• Lexmark certifications and experience.
• Lexmark printer break-fix and installs; HP/Dell/Lenovo experience.
• Previous Field Service/Desktop/POS/Printer Break/Fix experience.
• Excellent technical troubleshooting and customer service skills.
• Driver’s license and reliable transportation; driving position with reimbursement.
• CompTIA A+ certification.
• Strong customer service and communication under pressure.
• Basic networking concepts and restaurant tech familiarity.
• Ability to perform light physical tasks (drilling, mounting).
• Willingness to work evenings and be on-call.
• Account training and network cable termination training.

Responsibilities

• Provide exceptional customer service while supporting clients and staff.
• Install, maintain, troubleshoot, and repair POS systems, hardware, peripherals, and printers.
• Repair OEM vendor printers using warranty and non-warranty approaches.
• Diagnose issues and clearly communicate solutions to customers.
• Document work, maintain configurations, and perform upgrades or replacements.
• Perform light contractor tasks (drilling, mounting, cabling) as needed.
• Train employees on supported systems and equipment.
• Diagnose product failures and order/replace parts as needed.
• Recommend products, services, or solutions based on customer needs.
• Apply knowledge of operations and backend workflows for seamless integration.
• Follow procedures with minimal supervision.
• Report to Team Lead or Field Services Manager.

Skills

Field service

Lexmark certifications

Printer break-fix

Desktop/POS experience

Troubleshooting

Driver's license

CompTIA A+

Customer service

Networking basics

Physical work

On-call

Cable termination training

Job description

Motion Recruitment is seeking a Field Service Technician for a 2-month contract in Sterling Heights, MI. You will install, maintain, and repair POS hardware, printers, and related equipment while delivering excellent customer service.

The role requires hands-on hardware experience, Lexmark certifications, and a valid driver’s license. You may work evenings and participate in on-call rotations as needed.