On-Site Field Tech – POS & Printer Installations (Contract)

Motion Recruitment; McCordsville (IN); On-site; USD 25,000 - 39,000; Part time

Job summary

Motion Recruitment is seeking a Field Service Technician for a 2-month contract in McCordsville, IN to install, maintain, and repair POS systems, printers, and related hardware. You will troubleshoot issues, document configurations, and perform light cable routing and mounting as needed.

The role requires hands-on hardware experience, Lexmark certifications, and strong customer service skills. A valid driver’s license and willingness to work evenings/on-call are required.

Qualifications

• 0-2 years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools, and familiarity with the ticketing system.
• Lexmark certifications and experience.
• Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience
• Excellent technical troubleshooting and customer service skills
• Reliable transportation and clean driving record required (This is a driving position – reimbursed accordingly)
• Active driver’s license.
• CompTIA A
• Strong customer service and communication skills, with the ability to remain calm under pressure.
• Basic understanding of networking concepts and restaurant technology environments.
• Ability to perform light physical/contractor tasks (drilling, mounting, etc.).
• Willingness to work evenings and participate in an on-call rotation as needed.
• Completion of account specific training and network cable termination training.

Responsibilities

• Provide exceptional customer service while supporting clients and their staff.
• Install, maintain, analyze, troubleshoot, and repair POS systems, hardware, peripherals, and related printer equipment.
• Install, maintain, analyze, troubleshoot, and repair various OEM vendor printers using both a warranty and non-warranty repair approach.
• Resolve technical issues efficiently and clearly communicate solutions to customers.
• Document work performed, maintain system configurations, and execute hardware/software upgrades or replacements.
• Perform light contractor work such as drilling, mounting hardware, and running cabling as needed to complete installations or repairs.
• Train employees for proper use of supported systems and equipment.
• Diagnose and repair product failures; order and replace parts as needed.
• Recommend appropriate products, services, or solutions based on customer needs.
• Apply working knowledge of operations and backend workflows to ensure seamless technology integration with the client.
• Follow established procedures and guidelines while working with minimal to no supervision.
• Report to a Team Lead and/or Field Services Manager.

Skills

Field dispatch repair

Hands-on hardware

Break-fix

Power tools

Lexmark certifications

Printer break-fix

HP/Dell/Lenovo

Field Service experience

Customer service

On-site driving

CompTIA A

Networking concepts

Light physical tasks

On-call rotation

Job description

Motion Recruitment is seeking a Field Service Technician for a 2-month contract in McCordsville, IN to install, maintain, and repair POS systems, printers, and related hardware. You will troubleshoot issues, document configurations, and perform light cable routing and mounting as needed.

The role requires hands-on hardware experience, Lexmark certifications, and strong customer service skills. A valid driver’s license and willingness to work evenings/on-call are required.