Printer Field Service Technician I — On‑Site Support

Canon U.S.A., Inc.; Port Saint Lucie (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit and merch

Job summary

Canon U.S.A., Inc. is seeking a Printer Field Service Technician I to perform field service, on-site maintenance, and shop tasks in the Port St. Lucie area. The role requires a HS diploma, reliable travel, and the ability to lift 50 pounds while maintaining high service standards.

You will document service activities, communicate clearly with customers, and support branch metrics through proactive maintenance and issue resolution.

Qualifications

• Hold a High School diploma or equivalent experience required.
• Basic understanding of internet environments and the PDIF new-hire class completion is expected.
• Ability to travel with a valid driver's license and acceptable driving record.
• Required to take steps to obtain security and/or other clearances to enter customer premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time.

Responsibilities

• Report product failure trends and serviceability issues with documentation.
• Provide efficient, responsive field/shop/on-site maintenance to meet customer demands.
• Maintain all technical information, Field Service Reports, Expense Reports, and Canon property.
• Showcase strong customer communication and satisfaction skills.
• Maintain performance of assigned machines and support branch targets.
• Contribute to team performance to help reach district metrics.

Skills

Valid driver's license

Education

High School diploma or equivalent

Job description

Canon U.S.A., Inc. is seeking a Printer Field Service Technician I to perform field service, on-site maintenance, and shop tasks in the Port St. Lucie area. The role requires a HS diploma, reliable travel, and the ability to lift 50 pounds while maintaining high service standards.

You will document service activities, communicate clearly with customers, and support branch metrics through proactive maintenance and issue resolution.