Field Service Technician I — Onsite Tech & Customer Support

Canon USA; Crescent City (CA); On-site; USD 26,174 - 36,244; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) Savings Plan

Educational assistance

Employee discounts

Dress for Your Day attire program

Job summary

Canon USA is seeking a Field Service Technician to deliver high-level service for Canon-supported products. This role involves reporting product failure trends, maintaining performance of assigned machines, and ensuring strong customer communication.

The ideal candidate has a high school diploma, a valid driver’s license, and is physically able to lift 50 pounds. Benefits include medical, dental, 401(k), and employee discounts.

Qualifications

• Ability to travel for maintenance and service needs.
• Physically active and able to lift 50 pounds.

Responsibilities

• Report product failure trends and serviceability issues.
• Provide efficient, responsive maintenance service.
• Maintain performance of assigned machines.

Skills

Customer communication skills

Technical information maintenance

Efficient on-site maintenance

Education

High school diploma or equivalent

Job description

Canon USA is seeking a Field Service Technician to deliver high-level service for Canon-supported products. This role involves reporting product failure trends, maintaining performance of assigned machines, and ensuring strong customer communication.

The ideal candidate has a high school diploma, a valid driver’s license, and is physically able to lift 50 pounds. Benefits include medical, dental, 401(k), and employee discounts.