Administrative Assistant, Center for Academic Achievement

Asheville-Buncombe Technical Community College; Asheville (NC); On-site; USD 22,866 - 32,567; Part time

Job summary

The Asheville-Buncombe Technical Community College Center for Academic Achievement seeks an Administrative Assistant to provide frontline support, scheduling, and administrative coordination. You will greet students, manage intake, and help maintain smooth day-to-day operations in a dynamic academic environment.

Responsibilities include coordinating tutoring appointments, maintaining records, assisting with technology and printing needs, and supporting outreach and communication with Center

Qualifications

• Associate’s degree required.
• Strong interpersonal communication skills essential.
• Advanced computer and software skills required.

Responsibilities

• Greet students and visitors and connect them with services.
• Maintain records, digital logs, and waitlists for Center services.
• Assist with scheduling tutoring appointments and related services.
• Provide technical support during virtual appointments and access to Center services.
• Support printing and general technology needs for students.
• Coordinate outreach and follow-up with students referred to Center services.
• Represent the Center at campus events and visits.
• Collaborate with leadership on scheduling, marketing, and data collection.
• Assist with special projects as assigned.

Skills

Interpersonal communicator

Advanced computer skills

Education

Associate’s degree

Tools

LMS

Scheduling software

Job description

Administrative Assistant, Center for Academic Achievement

Official transcripts, from a regionally accredited institution, are required to be received a minimum of two business weeks before the first day of work. Failure to comply may result in revocation of the job offer.

Position Summary Information

Position Title: Administrative Assistant, Center for Academic Achievement

Employment Category: Part Time Limited

Contract Length: N/A

Expected Work Schedule: Variable

Anticipated Days: Monday - Friday

Anticipated Hours: 1:00PM -5:00PM, occasional evenings possible

Anticipated Hours per Week: 15-20

Job Description Summary

The Center for Academic Achievement at A-B Tech supports student success by providing academic support services across a wide range of courses, programs, and disciplines. The Center offers a welcoming and inclusive environment where students can seek assistance, build confidence, strengthen academic skills, and connect with resources that support their educational goals. Services may include tutoring, academic coaching, writing support, study assistance, and other student success initiatives delivered in-person and virtually.

The Center for Academic Achievement’s administrative assistant acts as a key representative of the Center by greeting visitors, assisting students in accessing services, supporting scheduling and tutor assignment processes, and helping maintain smooth day-to-day operations. The administrative assistant is responsible for managing schedules, supporting student intake and sign-in processes, maintaining records, and assisting with communication and coordination related to Center services. This position requires strong organizational and computer skills, and a warm, welcoming demeanor to effectively serve students, faculty, staff, and community members.

Duties

• 1. Greet students and visitors to determine their needs and connect them with appropriate services and resources.
• 2. Manage paperwork, records, digital logs, waitlists, referrals, and other documentation associated with Center services.
• 3. Assist students with scheduling appointments for tutoring, academic support, and related services both in-person and over the phone.
• 4. Support students experiencing technical difficulties during virtual appointments or while accessing Center services.
• 5. Assist students with printing and general technology support as needed.
• 6. Coordinate outreach and follow-up communication with students referred to Center services.
• 7. Identify student needs and assist with connecting students to appropriate tutors, staff, or resources.
• 8. Represent the Center for Academic Achievement during campus events, tours, presentations, and classroom visits.
• 9. Collaborate with Center leadership on scheduling, marketing, data collection, special projects, and other duties as assigned.

Requirements

• 1. Associate’s degree.
• 2. Skilled interpersonal communicator.
• 3. Advanced computer skills.

Preferred Qualifications

• 1. One year of experience in customer service, tutoring, and/or higher education.
• 2. Experience with a learning management systems (LMS) and/or scheduling software.
• 3. Ability to multitask, troubleshoot technical problems, and maintain organization across disparate systems.
• 4. Comfortable conducting presentations and public speaking engagements.

Special Instructions to Applicants

Official transcripts, from a regionally accredited institution, are required to be received a minimum of two business weeks before the first day of work. Failure to comply may result in revocation of the job offer.

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) 05/21/2026

Start Date: 06/15/2026

Keep Open Until Filled: Yes

Salary Range

$20.12

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you learn of this employment opportunity?
  • A-B Tech's Current Employee
  • A-B Tech's Former Employee
  • A-B Tech's Job Board
  • A-B Tech's Job vacancy via e-mail
  • A-B Tech's Website
  • Family Member or friend
  • Higher Ed Jobs
  • Historically Hispanic Colleges and Universities
  • Indeed
  • Job Fair
  • Mountain Xpress
  • North Carolina Works
  • North Carolina Community College System Job Board
  • Other
  • Western North Carolina (Human Resources Association)
  • Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.
• Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

  (Open Ended Question)

• * If an unofficial transcript is required for this position, it must be attached to your application or otherwise your application will be disqualified. Did you upload the appropriate unofficial transcript to your application?
  • Yes
  • No
  • Transcript is not required for this job

Required Documents

• Cover Letter
• Unofficial Transcripts

Optional Documents

• Other Document
• Veterans Preference, if applicable
• Resume
• Letter of Recommendation 1
• Letter of Recommendation 2
• Unofficial Transcripts 2

Sunnicrest Building, 340 Victoria Road Asheville, NC 28801

Office Hours: Monday - Friday 9:00 a.m. - 5:00 p.m.