C:LAB Makerspace Technician

NC State University; Raleigh (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

NC State University’s Craft Center/C:Lab seeks a Studio Technician who will support student makers, assist with 3D printing, engraving and workflow optimization. You will help maintain equipment and provide classroom technology support on campus.

The role requires current NC State undergraduate standing, familiarity with Adobe Creative Suite and CAD tools, and a willingness to assist instructors and students while upholding health and safety standards.

Qualifications

• Must be a current NC State undergraduate student.
• Understanding of network infrastructure, hardware and software systems.
• Excellent customer service skills and professional demeanor.
• Ability to learn new software quickly and adapt to campus labs.
• Physical capability to lift up to 50 lbs and navigate stairs.

Responsibilities

• Provide initial prioritization, troubleshooting, resolution, escalation, and timely response to user requests.
• Support C: LAB members and students with 3D printing, engraving, and workflow improvements.
• Maintain and supervise all computers, equipment, and software in the C: LAB.
• Assist with password resets, accounts, permissions, and basic network troubleshooting.
• Create and maintain documentation on network, applications, safety, and best practices.
• Collaborate with the Director to identify trends and roll out proactive projects.
• Develop maker projects and expand Curriculum with instructors.

Skills

Network infrastructure understanding

Adobe Creative Suite

CAD programs

Ruby on Rails

Trotec Jobs software

3D printing software

Customer service

Punctuality

Professional attire

Problem-solving

Ability to lift 50lbs

Education

Undergraduate NC State student

Tools

Adobe Creative Suite

CAD software

3D printing software

Ruby on Rails

Trotec Jobs software

Job description

Position Information

Posting Number

Posting Number PG194813TM

Position Number

Position Number 24CN906

Position Type

Position Type Temporary

The Division of Academic & Student Affairs ( DASA ) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.

NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here ). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.

The Crafts Center’s is a place where creative skill and self-expression are fostered through the making and sharing of art and craft. With the intent of enhancing the quality of life, we reach out through academic collaboration, support for student life and through partnerships with other arts organizations. Our studios support the disciplines of woodworking, pottery, photography, fiber arts, lapidary, glass, jewelry, mixed media, and more.

The C: LAB Studio Technician reports to and is accountable to the Director of The Crafts Center

Responsibilities

• Upholds the missions and goals of The Crafts Center
• Responsible for initial prioritization, troubleshooting, resolution, escalation, and timely response to user requests and issues
• Provides support for the C: LAB members and students by: answering technical questions, servicing and producing student works [ie. 3D printing, engraving, etc.], offering workflow and data management suggestions, promoting the C: LAB on campus, and supporting instructors
• Maintains, deploys, and supervises all computers, equipment and software in the C: LAB
• Provides technology support for classroom instruction
• Assists with password resets, accounts, permissions, and general network troubleshooting in cooperation with University IT
• Maintains documentation for network, user applications, safety and use, and software
• Works with Director to identify trends, roll out proactive projects and other duties as assigned
• Manages C: LAB inventory, supplies, and materials
• Works with Director and instructors to develop maker projects and expand curriculum
• Provides orientation to [new] instructors and students
• Provides, gathers, manages all documentation relating to user manuals, best practices, and health and safety expectations
• Assures and maintains best practices related to student health and safety by teaching/conducting proper technique and supervision
• Creates a warm and welcoming learning environment for students
• Communicates clearly and professionally in a timely manner
• Attend non-revenue generating sporting events for free.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State

Department

Department Craft Center/C:Lab

System Information

Classification Title

Working Title

Position Information

Requirements and Preferences

Work Schedule

Other Work/Responsibilities

Must be current NCSU Undergraduate student

Department Required Skills

• Understanding of network infrastructure, hardware and software systems
• Exceptional ability to learn new software and expertise with Adobe Creative Suite and CAD programs [Ruby on Rails, Trotec Jobs software, 3D printing software, etc.]
• Exhibits professionalism, honesty, integrity and respect for everyone on campus
• Possesses strong customer service skills including punctuality, professional dress, focused attention, and a positive attitude
• Is a self-motivated person with a problem-solving curiosity
• Ability to lift 50lbs and to walk up and down stairs

Preferred Years Experience, Skills, Training, Education

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail] .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you a current undergraduate student at NC State?
  • Yes
  • No
• How did you learn of this opportunity?
  • NCSU Website
  • Job Alert (automated email from our system)
  • NCSU Executive Search Services
  • Monster.com
  • CareerBuilder.com
  • InsideHigherEd.com
  • HigherEdJobs.com
  • Other Online Job Board
  • Carolina Job Finder / Employment Guide
  • Job / Career Fair
  • The Chronicle of Higher Education
  • Professional Journal
  • Print Advertisement (Newspaper / Periodical)
  • Radio / Television Advertisement
  • Professional Organization
  • Higher Education Recruitment Consortium (HERC)
  • Direct Contact from NCSU HR Representative / Recruiter
  • NCSU Employee Referral
  • Social Media (LinkedIn, Twitter, Facebook, Other)
  • Other
• If you learned about this vacancy from "other source" or "other website", please provide the source.

  (Open Ended Question)

Required Documents

• Resume
• Cover Letter
• Other Document (1)

Optional Documents

NC STATE UNIVERSITY
RALEIGH, NC 27695
PHONE: [phone]