Print Shop Lead: Design, Production & Client Services

KEENE PUBLISHING CORPORATION; Keene (NH); On-site; USD 42,000 - 68,000; Full time

Job summary

The Keene Sentinel's Print Shop Coordinator / Production Specialist oversees the day-to-day operation of the commercial print shop, handling customer communications, design, production, mailing, and equipment coordination in a fast-paced environment.

This role requires strong project management, meticulous attention to detail, and the ability to manage multiple jobs from intake through delivery while maintaining quality and on-time performance for local businesses and community partners.

Qualifications

• Associates degree or equivalent; preferred in graphic design, printing, communications, business.
• Experience in customer service and administrative support.
• Proficiency with Microsoft Office and Adobe Creative Suite (InDesign, Illustrator, and Photoshop).
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects independently.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as primary contact for print shop customers.
• Consult with customers to understand project requirements, timelines, and budgets.
• Prepare estimates and quotations for print jobs.
• Create and modify designs for various print products.
• Operate digital printing, finishing, and bindery equipment.
• Manage mailing lists and USPS documentation.
• Track orders from intake to delivery and maintain records.

Skills

Customer service

Administrative support

Multitasking

Attention to detail

Verbal and written communication

Education

Associates degree or equivalent

Tools

Adobe Creative Suite (InDesign, Illustrator, Photoshop)

Microsoft Office

Job description

The Keene Sentinel's Print Shop Coordinator / Production Specialist oversees the day-to-day operation of the commercial print shop, handling customer communications, design, production, mailing, and equipment coordination in a fast-paced environment.

This role requires strong project management, meticulous attention to detail, and the ability to manage multiple jobs from intake through delivery while maintaining quality and on-time performance for local businesses and community partners.