Print Shop Production & Customer Success Specialist

Printmeasign; Andover (KS); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Print me a sign is a local one-stop shop for design and printing, focusing on wide-format graphics. The Print Shop Customer Service Specialist / Print Production Associate serves as the first contact for clients, handling inquiries, orders, quotes, and issue resolution while supporting machine operation and finishing.

The role is full-time, in-office, with Monday–Friday hours in a print shop environment, emphasizing accurate processing, timely communication, and clerical tasks to ensure customer

Qualifikationen

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using computer systems and software.
• Excellent spelling and grammar.

Aufgaben

• Greet and assist customers in-person and over the phone.
• Take and process customer orders accurately with specifications and deadlines.
• Provide quotes and follow up on estimates throughout production.
• Stay informed about products, services, and finishes.
• Resolve customer issues promptly and professionally.
• Assist with upselling and cross-selling of products.
• Ensure orders meet quality standards before delivery or pickup.
• Perform general accounting tasks including invoicing and payments.
• Maintain accurate records of customer interactions and orders.

Kenntnisse

Excellent communication

Interpersonal skills

Problem solving

Attention to detail

Computer literacy

spelling and grammar

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Print me a sign is a local one-stop shop for design and printing, focusing on wide-format graphics. The Print Shop Customer Service Specialist / Print Production Associate serves as the first contact for clients, handling inquiries, orders, quotes, and issue resolution while supporting machine operation and finishing.

The role is full-time, in-office, with Monday–Friday hours in a print shop environment, emphasizing accurate processing, timely communication, and clerical tasks to ensure customer