Retail Print Production Lead: Customer-Focused & Hands-On

Staples; Alpharetta (GA); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Full-time hours

Weekly pay

Career development program

401(k) with company match

Full medical, dental and vision health

Associate discounts on in-store and on

Discounts at hundreds of retailers

Many more benefits

Résumé du poste

Staples is hiring Print Production Leads to manage and improve the in-store print workflow, serving as the go-to person for machine operations and production processes. You will work in a fast-paced, team-oriented retail environment and help customers with print orders submitted in-store, online or via email.

The role emphasizes collaboration, hands-on printing, proofs, and quick edits, with opportunities for interview soon after applying.

Qualifications

• Essential print production experience and machine operation
• Ability to manage print workflow and coach others
• Strong customer service orientation and teamwork

Responsabilités

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality
• Train and coach associates to assist in print production as needed; create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Connaissances

Flexible schedule

Multi-tasking

Attention to detail

Customer communication

Ability to work under pressure

Conflict management

Integrity

Basic computer skills

Lifting 10-50 lbs

Outils

Adobe

Adobe Publisher

Microsoft Word

Description du poste

Staples is hiring Print Production Leads to manage and improve the in-store print workflow, serving as the go-to person for machine operations and production processes. You will work in a fast-paced, team-oriented retail environment and help customers with print orders submitted in-store, online or via email.

The role emphasizes collaboration, hands-on printing, proofs, and quick edits, with opportunities for interview soon after applying.