Print Shop Customer Support Specialist

Minuteman Press; Jensen Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Minuteman Press in Stuart, FL is seeking a Customer Service Representative for our print shop. You will communicate with customers to identify printing needs, process print requests, and provide solutions that ensure a great service experience.

Print shop experience is a plus. Must have experience with Microsoft Office (Word, Excel, Outlook) and be able to maintain a pleasant, positive environment with strong phone skills in a fast-paced, deadline-driven setting.

Qualifications

• MS Office experience (Word, Excel, Outlook) required.
• Excellent phone and verbal communication skills.
• Ability to work well under pressure and stay organized.

Responsibilities

• Identify customer printing needs and provide appropriate solutions.
• Process print requests accurately and on time.
• Maintain a pleasant environment with strong phone etiquette in a fast-paced shop.

Skills

Verbal communication

Active listening

Time management

Pressure handling

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Minuteman Press in Stuart, FL is seeking a Customer Service Representative for our print shop. You will communicate with customers to identify printing needs, process print requests, and provide solutions that ensure a great service experience.

Print shop experience is a plus. Must have experience with Microsoft Office (Word, Excel, Outlook) and be able to maintain a pleasant, positive environment with strong phone skills in a fast-paced, deadline-driven setting.