Print Shop Customer Service Pro | Fast-Paced, 9-5

Minuteman Press; Florida; In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Minuteman Press in Stuart, FL is seeking a Customer Service Representative to join our print shop team. You will communicate with customers to identify printing needs, process print requests, and provide helpful solutions to ensure a great customer service experience. Print shop experience is a plus; MS Office skills are required.

Hours are Mon-Fri 9-5. We value a pleasant customer environment, strong phone skills, and the ability to manage multiple tasks in a fast-paced setting.

Competenze

• High school diploma/GED is required.
• Previous CSR experience is preferred.
• Comfortable using computers and customer management software.
• Excellent phone and verbal communication skills.
• Understanding of active listening techniques.
• Ability to work well under pressure.
• Highly organized with the ability to prioritize projects and manage time effectively.

Mansioni

• Identify customer printing needs and process requests.
• Provide solutions to ensure a great customer service experience.
• Communicate with customers to create a pleasant environment.

Conoscenze

Phone communication

Active listening

Time management

Organization

Customer service experience

Under pressure

Formazione

High school diploma/GED

Strumenti

Microsoft Office

CRM software

Descrizione del lavoro

Minuteman Press in Stuart, FL is seeking a Customer Service Representative to join our print shop team. You will communicate with customers to identify printing needs, process print requests, and provide helpful solutions to ensure a great customer service experience. Print shop experience is a plus; MS Office skills are required.

Hours are Mon-Fri 9-5. We value a pleasant customer environment, strong phone skills, and the ability to manage multiple tasks in a fast-paced setting.