Print Services Technician

Experis Technology Group; Fresno (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Order

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k), Plus Match

Weekly Pay

Job summary

Experis Technology Group in Fresno, CA is seeking an Onsite Technical Administrator to join the Service Delivery team. You will monitor systems, perform installations, and assist end users to ensure high customer satisfaction.

The role requires strong problem-solving and communication skills, with the ability to work independently at customer sites and follow standard change processes. Onsite, with comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent.
• 2–5 years of related experience in maintenance, quality, or a similar field.
• Ability to troubleshoot hardware and software issues.
• Excellent communication and ability to work independently.

Responsibilities

• Monitor systems to detect performance issues and resolve technical problems on assigned hardware and software platforms/applications using established protocols.
• Manage consumable inventory, including replacing toner, consumables, and paper, ensuring adequate supplies at customer sites.
• Conduct routine installations and configurations, assembling and integrating systems/products according to standard protocols.
• Assist end users with device functionality and troubleshoot common technical issues promptly to ensure high customer satisfaction.
• Follow incident, change, and problem management processes, executing scripted change activities with precision and adherence to protocols.

Skills

Customer service

Problem solving

Communication

Education

High School Diploma or equivalent

Job description

Our client, a leading provider of print and document management solutions, is seeking an Onsite Technical Administrator to join their team. As an Onsite Technical Administrator, you will be part of the Operations Department supporting the Service Delivery team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Onsite Technical Administrator

Location: Fresno, CA

Pay Range: 28.00

What's the Job?

• Monitor systems to detect performance issues and resolve technical problems on assigned hardware and software platforms/applications using established protocols.
• Manage consumable inventory, including replacing toner, consumables, and paper, ensuring adequate supplies at customer sites.
• Conduct routine installations and configurations, assembling and integrating systems/products according to standard protocols.
• Assist end users with device functionality and troubleshoot common technical issues promptly to ensure high customer satisfaction.
• Follow incident, change, and problem management processes, executing scripted change activities with precision and adherence to protocols.

What's Needed?

• High School Diploma, GED, or higher secondary education, or demonstrated work experience and competence.
• Typically 2-5 years of related experience in maintenance, quality, or a similar field.
• Ability to troubleshoot hardware and software issues effectively.
• Strong organizational skills and attention to detail.
• Excellent communication skills and the ability to work independently with minimal supervision.

What's in it for me?

• Opportunity to work onsite in a dynamic and supportive environment.
• Engage in meaningful work that directly impacts customer satisfaction and operational success.
• Develop technical skills and gain valuable experience in print and document management systems.
• Be part of a team that values diversity, inclusion, and professional growth.
• Enjoy a stable work environment with consistent operational support.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.