Print Support Technician

Experis Technology Group; Phoenix (AZ); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Health Savings Account

Flexible Spending Account

Life Insurance

Disability Insurance

Travel Insurance

401(k) with match

Weekly Pay

Job summary

Experis Technology Group seeks an Onsite Technical Administrator to join the Operations Support team in Phoenix, AZ. You will monitor systems, perform installations, and respond to technical inquiries at client sites with a focus on uptime and customer satisfaction.

Ideal candidates bring 2–5 years of related experience, strong troubleshooting skills, and a proactive, service-oriented mindset. The role emphasizes effective communication and adherence to standard processes on site.

Qualifications

• 2-5 years of related experience in maintenance, quality, or a similar field.
• Ability to troubleshoot and resolve hardware and software issues efficiently.
• Strong organizational skills and attention to detail.
• Excellent communication skills and a customer-focused mindset.

Responsibilities

• Monitor systems to detect performance issues and resolve technical problems on hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate systems/products following standard procedures.
• Respond promptly to service, product, technical, and customer inquiries to ensure high customer satisfaction.
• Execute scripted change management activities while adhering to incident, change, and problem management processes.
• Manage consumable inventory, including replacing toner, paper, and ensuring adequate supplies at customer sites.

Skills

Problem solving

Communication skills

Customer-focused

Proactive attitude

Education

High School Diploma

GED

Job description

Our client, a leading provider of print and document management solutions, is seeking a Onsite Technical Administrator to join their team. As a Onsite Technical Administrator, you will be part of the Operations Support team supporting client sites in Phoenix, AZ. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Onsite Technical Administrator

Pay Rate: 27 - 34

Location: Phoenix, AZ

What's the Job?

• Monitor systems to detect performance issues and resolve technical problems on hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate systems/products following standard procedures.
• Respond promptly to service, product, technical, and customer inquiries to ensure high customer satisfaction.
• Execute scripted change management activities while adhering to incident, change, and problem management processes.
• Manage consumable inventory, including replacing toner, paper, and ensuring adequate supplies at customer sites.

What's Needed?

• High School Diploma, GED, or equivalent work experience.
• Typically 2-5 years of related experience in maintenance, quality, or a similar field.
• Ability to troubleshoot and resolve hardware and software issues efficiently.
• Strong organizational skills and attention to detail.
• Excellent communication skills and a customer-focused mindset.

What's in it for me?

• Opportunity to work with a reputable organization in the print management industry.
• Gain valuable experience in technical support and operational processes.
• Collaborate with a diverse and dynamic team.
• Supportive work environment with opportunities for growth.
• Contribute to customer satisfaction and operational excellence.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.