Field Print Support Technician

Experis Technology Group; Honolulu (HI); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Allow

Supplemental Life Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Business Travel Insurance

401(k) Plus Match

Weekly Pay

Job summary

ManpowerGroup's client seeks an Onsite Technical Administrator in Honolulu, HI to support client site operations within the Operations Department. The role emphasizes strong problem-solving, clear communication, and a proactive attitude to maintain hardware and software systems.

The responsibilities include monitoring systems, performing installations and configurations, assisting end users with device issues, managing consumables inventory, and coordinating with support teams to report customer

Qualifications

• 2–5 years of related experience in maintenance, quality, or a similar field.
• Ability to perform routine troubleshooting and system configurations independently.
• Strong organizational skills and attention to detail in managing inventory and documentation.
• Excellent communication skills to effectively assist end users and coordinate with support teams.

Responsibilities

• Monitor systems to detect performance issues and resolve technical problems on hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate systems/products according to standard procedures.
• Assist end users with device functionality and troubleshoot common technical issues such as paper jams and device errors.
• Manage consumable inventory, including replacing toner, consumables, and paper, ensuring availability at customer sites.
• Coordinate with support teams and report customer satisfaction or dissatisfaction to relevant stakeholders to improve service quality.

Skills

Problem solving

Communication

Proactive attitude

Organizational skills

Education

High School Diploma or GED

Job description

Our client, a leading organization in the printing and technical support industry, is seeking a Onsite Technical Administrator to join their team. As a Onsite Technical Administrator, you will be part of the Operations Department supporting client site operations. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.

Job Title:Onsite Technical Administrator

Location:Honolulu, HI

Pay Range:28

What's the Job?

• Monitor systems to detect performance issues and resolve technical problems on hardware and software platforms using established protocols.
• Conduct routine installations, configurations, and assemble and integrate systems/products according to standard procedures.
• Assist end users with device functionality and troubleshoot common technical issues such as paper jams and device errors.
• Manage consumable inventory, including replacing toner, consumables, and paper, ensuring availability at customer sites.
• Coordinate with support teams and report customer satisfaction or dissatisfaction to relevant stakeholders to improve service quality.

What's Needed?

• High School Diploma, GED, or higher secondary education, or demonstrated relevant work experience.
• Typically 2-5 years of related experience in maintenance, quality, or a similar field.
• Ability to perform routine troubleshooting and system configurations independently.
• Strong organizational skills and attention to detail in managing inventory and documentation.
• Excellent communication skills to effectively assist end users and coordinate with support teams.

What's in it for me?

• Opportunity to work onsite in a dynamic and supportive environment.
• Engagement in meaningful work supporting client operations and customer satisfaction.
• Potential for professional growth and skill development in technical support.
• Collaborative team environment focused on operational excellence.
• Stable employment with consistent work hours.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies.