Print Services Lead – Team Leader, Reprographics & Quality

Forrest Solutions LLC; Washington (District of Columbia); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Washington, DC is seeking a Lead Office Services Associate - Print to supervise a small print team, manage workflows, and ensure high‑quality output and timely service delivery across reprographics and document handling.

You will train staff, coordinate with vendors, monitor costs, and report on volumes and equipment performance, with a focus on accuracy, brand compliance, and responsive client service.

Qualifications

• Experience in print production or reprographics and document management.
• Supervisory or lead experience preferred.
• Proficiency with Microsoft Office and print workflows.

Responsibilities

• Lead, train, and supervise the print services team to ensure efficient daily operations and high‑quality output.
• Manage print production workflows, prioritizing and distributing jobs based on deadlines and urgency.
• Operate and maintain digital printers, copiers, and wide‑format printing equipment to fulfill client requests.
• Oversee reprographics services including scanning, copying, binding, finishing and document assembly.
• Ensure print quality through color calibration, proofing and adherence to brand standards.
• Maintain inventory of print supplies and coordinate with vendors for timely deliveries.

Skills

Print production

Reprographics

Team leadership

Customer service

MS Office

Vendor coordination

Time management

Education

High school diploma or equivalent

College degree preferred

Tools

Digital printers

Print management systems

Finishing tools

Job description

Opensity Solutions in Washington, DC is seeking a Lead Office Services Associate - Print to supervise a small print team, manage workflows, and ensure high‑quality output and timely service delivery across reprographics and document handling.

You will train staff, coordinate with vendors, monitor costs, and report on volumes and equipment performance, with a focus on accuracy, brand compliance, and responsive client service.