Print Services & Customer Care Specialist

AlphaGraphics - US190; Kansas City (MO); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Descripción de la vacante

AlphaGraphics Kansas City is seeking a full-time Customer Service Representative to be the primary contact for clients, handling inquiries by phone, email, and in-person visits. You will guide customers through projects, process quotes and payments, and help move work through the shop.

You will work in a fast-paced, collaborative environment, delivering exceptional service, building client relationships, and supporting daily operations.

Formación

• Customer service experience in assessing client needs and delivering results.
• Strong written and verbal communication skills.
• Ability to build genuine relationships with customers and coworkers.

Responsabilidades

• Serve as the main point of contact for clients and visitors.
• Answer questions about products and services and guide projects.
• Take orders, assist with quotes and payments, and track job progress.

Conocimientos

Customer service

Verbal communication

Written communication

Relationship building

Independent work

Descripción del empleo

AlphaGraphics Kansas City is seeking a full-time Customer Service Representative to be the primary contact for clients, handling inquiries by phone, email, and in-person visits. You will guide customers through projects, process quotes and payments, and help move work through the shop.

You will work in a fast-paced, collaborative environment, delivering exceptional service, building client relationships, and supporting daily operations.