Print Services Specialist: Front Desk, Estimates & Quality

Alphagraphicsfranchise; Kansas City (MO); In loco; USD 25.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Descrizione del lavoro

AlphaGraphics Kansas City is seeking a full-time Print Services Specialist who owns the customer relationship from first contact through final invoice. You will be the first voice customers hear and ensure both clients and the production team have what they need to get jobs done right.

You’ll balance daily transactions, learn AlphaGraphics products and pricing, and grow into estimating and quality checks on more complex projects while working a Monday–Friday shift with health benefits and PTO.

Competenze

• Experience in customer service and handling requests through to completion.
• Strong written and verbal communication.
• Reliable with a steady schedule to meet deadlines.
• Interest in printing and willingness to learn estimating and quality control.

Mansioni

• Greet and assist customers in person, by phone, and by email.
• Capture complete messages and pass on details to the team.
• Process inquiries, pickups, and payments at front counter.
• Maintain accurate daily closeout and balance.
• Keep artwork files organized and monitor daily requests.
• Perform quality checks on print jobs and manage tickets.
• Learn products, services, and pricing to answer questions confidently.

Descrizione del lavoro

AlphaGraphics Kansas City is seeking a full-time Print Services Specialist who owns the customer relationship from first contact through final invoice. You will be the first voice customers hear and ensure both clients and the production team have what they need to get jobs done right.

You’ll balance daily transactions, learn AlphaGraphics products and pricing, and grow into estimating and quality checks on more complex projects while working a Monday–Friday shift with health benefits and PTO.