Print Solutions Coordinator

AlphaGraphics Northbrook / Deerfield; Houston (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

AlphaGraphics Uptown Houston is seeking a dependable Customer Service Representative to join our team in Houston, TX. The role focuses on serving as the primary contact for customers, managing multiple projects, and coordinating with design and production teams from start to finish.

Ideal candidates have print industry experience, strong communication, and the ability to handle deadlines in a fast-paced environment.

Qualifications

• Experience in customer service, project coordination, or inside sales within printing/graphics is required.
• Strong written and verbal communication skills are essential.
• Excellent organization and attention to detail; able to manage multiple projects.

Responsibilities

• Respond to customer inquiries by phone, email, website, and walk-ins.
• Help customers determine the best print, signage, and marketing solutions for their needs.
• Prepare estimates, quotes, work orders, and invoices.
• Follow up on estimates and inquiries to secure orders.
• Build relationships with customers and identify opportunities for additional business.
• Coordinate job details between customers, design, production, and installation teams.
• Track project progress and keep customers informed throughout the process.
• Coordinate site surveys, production schedules, and installation appointments when needed.

Skills

Customer service

Project coordination

Inside sales

Communication

Organization

Attention to detail

Pricing discussions

Tools

PrintSmith

Print Speak

Job description

AlphaGraphics Uptown Houston is seeking a dependable Customer Service Representative to join our team in Houston, TX. The role focuses on serving as the primary contact for customers, managing multiple projects, and coordinating with design and production teams from start to finish.

Ideal candidates have print industry experience, strong communication, and the ability to handle deadlines in a fast-paced environment.