Print Production Lead - Fast-Paced Retail, Full-Time & Perks

Staples, Inc.; Wayne (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

Full medical, dental and vision

Associate discounts

Retailer discounts

Weekly pay

Bonus plan eligible

Career development program

Paid time off

Job summary

Staples, Inc. is seeking Print Production Leads to manage and maintain the print workflow and act as the go-to team member for machine operations and production processes in-store in Wayne, NJ. You’ll help customers, collaborate with peers, and contribute to a fun, team-oriented retail culture.

Hiring immediately. As the primary print producer, you will handle in-store, online, and email orders, produce proofs, and drive customer satisfaction while maintaining high quality across tasks.

Qualifications

• Flexible schedule based on store’s needs.
• Ability to multi-task and prioritize production steps.
• Ability to engage with customers and understand their needs.

Responsibilities

• Be the primary print producer as customers submit print orders in-store, online and through email.
• Use print equipment, produce proofs and samples for consultation, design quick edits.
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality.
• Train and coach associates to assist in print production as needed.
• Create and manage production workflow, set standards and processes for the rest of the team.
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.).
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Skills

Customer service

Multitasking

Attention to detail

Teamwork

Communication

Conflict management

Integrity

Tools

Microsoft Word

Desktop publishing

Adobe

Publisher

Job description

Staples, Inc. is seeking Print Production Leads to manage and maintain the print workflow and act as the go-to team member for machine operations and production processes in-store in Wayne, NJ. You’ll help customers, collaborate with peers, and contribute to a fun, team-oriented retail culture.

Hiring immediately. As the primary print producer, you will handle in-store, online, and email orders, produce proofs, and drive customer satisfaction while maintaining high quality across tasks.