Print & Mail Operations Specialist

Verra Mobility; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Verra Mobility is seeking an on-site Production Mail Associate in Philadelphia to support high-volume print and mail operations, ensuring daily SLAs and accurate processing. You will operate printers, inserters, and postage systems, monitor queues, and perform QA to meet regulatory and USPS requirements.

The role requires a high school diploma, solid data-entry skills, and the ability to work independently. On-site work, physical fitness, and teamwork are essential.

Qualifications

• High School Diploma or equivalent required.
• Intermediate computer skills (Word, Outlook, SharePoint, Excel).
• Minimum typing speed of 35 WPM with strong data entry accuracy.
• At least 1 year of data entry or related experience.
• Strong verbal and written communication skills.
• Ability to work independently, problem-solve and escalate issues when appropriate.
• Ability to collaborate across teams and departments.
• Ability to work in an on-site office environment.

Responsibilities

• Print and mail production workflows, document generation, printing, inserting, and postage metering, in alignment with daily SLAs and production schedules.
• Operate and maintain high-volume production print and mail equipment, including printers, inserters, and postage systems, ensuring optimal performance and minimal downtime.
• Monitor and manage print queues, job prioritization, and workflow throughput across multiple systems to ensure timely and accurate mail delivery.
• Perform detailed quality assurance checks on output, including data accuracy, formatting, and regulatory compliance for all outgoing mailings.
• Validate and reconcile production outputs against source data and business rules to ensure integrity and audit readiness.
• Maintain inventory controls for print materials, supplies, and consumables.
• Prepare and transfer completed mailings to USPS in compliance with postal regulations and internal processing standards.

Skills

Data entry

Communication

Independence

Teamwork

Education

High School Diploma

Tools

Microsoft Word

Outlook

SharePoint

Excel

Job description

Verra Mobility is seeking an on-site Production Mail Associate in Philadelphia to support high-volume print and mail operations, ensuring daily SLAs and accurate processing. You will operate printers, inserters, and postage systems, monitor queues, and perform QA to meet regulatory and USPS requirements.

The role requires a high school diploma, solid data-entry skills, and the ability to work independently. On-site work, physical fitness, and teamwork are essential.