Print Specialist Lead

Verramobility; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

Verra Mobility is seeking a detail-oriented on-site Print and Mail Operator to manage high-volume production workflows, ensure timely mailings, and maintain data integrity across systems in Philadelphia.

You will operate printers, inserters, and postage systems, perform quality checks, and collaborate with teams to meet daily SLAs while ensuring regulatory compliance and USPS standards are followed.

Qualifications

• High School Diploma or equivalent is required.
• Intermediate computer skills including Word, Outlook, SharePoint and Excel.
• Typing speed of at least 35 WPM with high accuracy.
• At least 1 year of data entry or related experience.
• Strong verbal and written communication abilities.
• Ability to work independently and solve issues effectively.
• Willingness to collaborate across teams and departments.
• On-site office work environment.

Responsibilities

• Print and mail production workflows align with daily SLAs and schedules.
• Operate high-volume print, mail, inserter, and postage systems with minimal downtime.
• Monitor print queues and prioritize jobs across multiple systems.
• Perform detailed quality checks for data accuracy and regulatory compliance.
• Validate outputs against source data and business rules for audit readiness.
• Maintain inventory controls for print materials and consumables.
• Prepare completed mailings for USPS in compliance with regulations.
• Identify workflow inefficiencies and contribute to process improvements.
• Maintain flexibility to support peak volumes and deadlines.
• Assist onboarding and training of new employees.

Skills

Strong communication

Team collaboration

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Word

Outlook

SharePoint

Excel

Job description

• Print and mail production workflows, document generation, printing, inserting, and postage metering, in alignment with daily SLAs and production schedules
• Operate and maintain high-volume production print and mail equipment, including printers, inserters, and postage systems, ensuring optimal performance and minimal downtime
• Monitor and manage print queues, job prioritization, and workflow throughput across multiple systems to ensure timely and accurate mail delivery
• Perform detailed quality assurance checks on output, including data accuracy, formatting, and regulatory compliance for all outgoing mailings
• Validate and reconcile production outputs against source data and business rules to ensure integrity and audit readiness
• Maintain inventory controls for print materials, supplies, and consumables
• Prepare and transfer completed mailings to USPS in compliance with postal regulations and internal processing standards
• Support process improvement initiatives by identifying workflow inefficiencies, recommending solutions, and contributing to operational best practices
• Maintain operational flexibility to support peak volumes, production deadlines, and processing as required
• Supports onboarding and training of new employees on production processes, systems, and quality standards

Qualifications

• High School Diploma or equivalent required
• Intermediate computer skills, including Microsoft Word, Outlook, SharePoint, and Excel
• Minimum typing speed of 35 WPM with strong data entry accuracy
• At least 1 year of data entry or related experience
• Strong verbal and written communication skills
• Ability to work independently, problem-solve, and eliminate issues when appropriate
• Demonstrated ability to accept feedback and make sound decisions
• Ability to collaborate effectively across teams and departments
• Ability to work in an on-site office environment

Additional Requirements

• Must pass drug test, MVD check, background check, and fingerprinting
• Ability to sit or stand for extended periods (typically 8-hour shifts)
• Ability to work at a computer for extended periods
• Ability to lift and/or move up to 50 pounds on a regular basis

Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.