Print & Mail Courier (Part-Time)

University of North Dakota; Grand Forks (ND); On-site; USD 9,169,000 - 21,777,000; Part time

Job summary

University of North Dakota seeks a part-time Mail & Print Center Associate to support campus mail, printing, and parcel services. You will deliver and pick up intra-campus mail, manage shipments with USPS/UPS/FedEx, and maintain records using a handheld device.

Responsibilities include handling packages, assisting departments, and ensuring compliance with USPS regulations. Prioritizes customer service, accuracy, and safety; hours are 8–19 per week with no remote option.

Qualifications

• High school diploma or GED.
• Experience with mail handling and customer service preferred.
• Ability to operate mail processing equipment and software.
• Familiarity with USPS/UPS/FedEx regulations is a plus.
• Strong organizational and record-keeping skills.

Responsibilities

• Handle all phases of mail processing and parcel handling on campus.
• Deliver and pick up intra-campus mail and parcels with carriers.
• Maintain delivery records using a handheld computer.
• Deliver copier paper and office supplies to departments.
• Provide excellent customer service to campus staff.
• Receive and verify packages from carriers; document in tracking system.
• Perform monthly vehicle inspections and ensure safe operation.
• Answer phones with information on printing, mailing, and shipping.
• Ensure mailings meet USPS regulations; attend staff meetings as needed.
• Assist with housekeeping and special projects as assigned.

Skills

Customer service

Attention to detail

Team player

Problem solving

Independent judgment

Education

High school diploma or GED

Tools

UPS shipping software

FedEx shipping software

Handheld computer

Job description

Salary/Position Classification

• $16.00 hourly, Non-Exempt (Eligible for overtime)
• 8-19 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

Deliver campus mail, printing jobs, and other parcels, timely and accurately, across campus and provide support to the Print & Mail Center as needed.

Duties & Responsibilities

• Perform all phases of mail handling: Breakdown and processing of intra-campus and inbound mail and parcels, preparation of and processing of all outbound mail and parcels
• Deliver and pick up of all intra-campus mail, printing jobs, Federal Express, USPS, and UPS letters and parcels to various Campus Departments at scheduled times
• Maintain accurate and organized delivery records and use a handheld computer to update delivery records
• Deliver copier paper and office supplies to intra-campus departments
• Demonstrate professionalism and provide excellent customer service to maintain strong customer relations
• Receive and in-check packages from UPS, Federal Express and other shipping companies
• Create and maintain records in the Print & Mail Center’s package tracking system for all received packages and other accountable items
• Perform & document vehicle inspection monthly by checking all fluid levels, belts, lights, horn, and brakes to insure working properly
• Vehicle assigned will be kept clean inside and out, operated in a safe manner, and all traffic laws obeyed
• Answer telephones and be able to provide information on all printing, mailing, and shipping matters
• Ensure mail and documentation for mailings meet USPS regulations
• Perform weekly housekeeping in warehouse and office areas to maintain a clean, organized, and safe work environment; perform other duties as assigned; attend training workshops toward present and future career development (as budget allows); participate in general staff meetings and contribute to the implementation of special projects when assigned

Required Competencies

• Ability to use independent judgement in routine and non-routine situations and aid in supervision of student employees
• Must be able to operate mail processing equipment and software
• Must have general knowledge in utilizing UPS and Federal Express shipping software
• Must have excellent problem-solving skills, interpersonal communication skills, work well in a customer service atmosphere, and supervisors & other staff members while representing the department in a professional manner
• Must be able to plan, organize, and/or prioritize daily assignments, work activities, and have a high attention to detail
• Must be flexible and adaptable to changes in regulations, policy and procedure
• Must work with and serve a diverse campus community
• Must maintain safe driving habits as outlined in the state fleet handbook
• Work cooperatively in a team environment.

Minimum Requirements

• High school diploma or GED
• Experience using computers.
• Must maintain a valid driver’s license. (Driver License status will be checked at least annually)
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identityand eligibility to work in the US and to complete the required employment eligibility verification form upon hire.This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Experience with USPS rules and regulations
• Experience with UPS and Federal Express shipping regulations
• Experience in a customer service environment
• Knowledge of mail metering and procedures and methods as required in the performance of duties