Print Ink Technical Services Specialist - Hybrid

Gravity Infosolutions, Inc.; Missouri; Hybrid; USD 70,000 - 90,000; Full time

Job summary

Gravity Infosolutions, Inc. is looking for a Technical Service Representative to provide technical support in wide-web flexographic and gravure printing. The successful candidate will work closely with customers to resolve technical challenges and ensure customer satisfaction.

This role requires strong communication skills and a Bachelor's degree in a related technical field along with 5+ years of relevant experience. Candidates should expect to travel extensively (up to 70%) to support clients and operations.

Qualifications

• 5+ years of experience supporting wide-web flexographic and/or gravure printing operations.
• Hands-on experience with water-based and solvent-based inks and coatings used in flexible packaging applications.
• Proven ability to manage customer-facing technical projects and resolve complex technical issues.

Responsibilities

• Provide technical support to customers using wide-web flexographic and gravure printing processes.
• Support the application and optimization of water-based and solvent-based inks and coatings.
• Conduct on-site troubleshooting, product evaluations, and performance assessments.

Skills

Technical support

Communication skills

Cross-functional collaboration

Project coordination

Education

Bachelor's degree in Chemistry, Printing Technology, Engineering, or a related technical field

Tools

X-Rite color management systems

Job description

Gravity Infosolutions, Inc. is looking for a Technical Service Representative to provide technical support in wide-web flexographic and gravure printing. The successful candidate will work closely with customers to resolve technical challenges and ensure customer satisfaction.

This role requires strong communication skills and a Bachelor's degree in a related technical field along with 5+ years of relevant experience. Candidates should expect to travel extensively (up to 70%) to support clients and operations.