Global Printing Tech Services Lead—Customer Engagement
COA Network Inc
14 days+
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Benefits offered by this job
Job summary
A leading printing services company in Pine Bluff, Arkansas is seeking a Technical Support Lead to manage and lead efforts for wide web flexo and gravure customers. Candidates should have a Bachelor's degree in a relevant technical field and at least 5 years of experience in technical roles. Responsibilities include overseeing troubleshooting and product evaluations, collaborating with various teams, and maintaining compliance with regulatory standards. This full-time role offers competitive pay and benefits alongside opportunities for professional growth.
Qualifications
- 5+ years in a technical role supporting wide web flexographic and/or gravure printing.
- Experience with water based and solvent based inks and coatings.
- Ability to manage technical projects independently.
Responsibilities
- Manage and lead technical support for wide web flexo and gravure customers.
- Oversee troubleshooting, ink optimization, and product evaluations.
- Build strong relationships with key customer stakeholders.
Skills
Technical support
Customer engagement
Problem-solving
Communication
Color matching
Education
Bachelor's degree in Chemistry, Printing Technology, Engineering, or related technical field
Job description
A leading printing services company in Pine Bluff, Arkansas is seeking a Technical Support Lead to manage and lead efforts for wide web flexo and gravure customers. Candidates should have a Bachelor's degree in a relevant technical field and at least 5 years of experience in technical roles. Responsibilities include overseeing troubleshooting and product evaluations, collaborating with various teams, and maintaining compliance with regulatory standards. This full-time role offers competitive pay and benefits alongside opportunities for professional growth.
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