Global Printing Tech Services Lead—Customer Engagement

COA Network Inc; Pine Bluff (AR); On-site; Full time

Benefits offered by this job

Great Pay

Employee growth programs

Excellent benefits

Mentorship opportunities

Job summary

A leading printing services company in Pine Bluff, Arkansas is seeking a Technical Support Lead to manage and lead efforts for wide web flexo and gravure customers. Candidates should have a Bachelor's degree in a relevant technical field and at least 5 years of experience in technical roles. Responsibilities include overseeing troubleshooting and product evaluations, collaborating with various teams, and maintaining compliance with regulatory standards. This full-time role offers competitive pay and benefits alongside opportunities for professional growth.

Qualifications

• 5+ years in a technical role supporting wide web flexographic and/or gravure printing.
• Experience with water based and solvent based inks and coatings.
• Ability to manage technical projects independently.

Responsibilities

• Manage and lead technical support for wide web flexo and gravure customers.
• Oversee troubleshooting, ink optimization, and product evaluations.
• Build strong relationships with key customer stakeholders.

Skills

Technical support

Customer engagement

Problem-solving

Communication

Color matching

Education

Bachelor's degree in Chemistry, Printing Technology, Engineering, or related technical field

Job description

A leading printing services company in Pine Bluff, Arkansas is seeking a Technical Support Lead to manage and lead efforts for wide web flexo and gravure customers. Candidates should have a Bachelor's degree in a relevant technical field and at least 5 years of experience in technical roles. Responsibilities include overseeing troubleshooting and product evaluations, collaborating with various teams, and maintaining compliance with regulatory standards. This full-time role offers competitive pay and benefits alongside opportunities for professional growth.