Print & Client Services Assistant

AlphaGraphics; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Disability Insurance

Opportunity for advancement

Paid time off

401(k)

Competitive salary

401(k) matching

Job summary

AlphaGraphics is a Midtown Manhattan print shop seeking a motivated, tech-savvy entrant to support our production and client services team in a hands-on administrative role. You will handle client communication, orders, invoicing, and data entry using our print management software and CRM, while coordinating with production on job specs and deadlines.

Strong written communication, organization, and the ability to multitask in a fast-paced environment are essential; training is provided for the

Qualifications

• Comfortable working with spreadsheets, databases, and digital tools.
• Strong written communication skills.
• Organized and able to juggle multiple tasks in a fast-paced environment.
• Entry-level candidates welcome; training provided.

Responsibilities

• Assisting with client communication and order intake via email and over the phone
• Supporting quoting, invoicing, and order tracking using our print management software
• Maintaining and updating order records and client accounts
• Helping coordinate with production on job specs, deadlines, and file prep
• General data entry, reporting, and team support as needed

Skills

Spreadsheets & databases

Written communication

Organizational skills

Print/production interest

Tools

CRM software

Print management software

Job description

Benefits

• Disability Insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Competitive salary
• 401(k) matching

We are a full-service commercial and wide-format print shop located in Midtown Manhattan. We're looking for a motivated, tech-savvy individual to support our production and client services team in a hands-on administrative role.

Responsibilities

• Assisting with client communication and order intake via email and over the phone
• Supporting quoting, invoicing, and order tracking using our print management software
• Maintaining and updating order records and client accounts
• Helping coordinate with production on job specs, deadlines, and file prep
• General data entry, reporting, and team support as needed

What We're Looking For

• Comfortable working with spreadsheets, databases, and digital tools — picks up new software quickly
• Strong written communication skills
• Organized and able to juggle multiple tasks in a fast-paced environment
• Interest in print, design, or production a plus but not required
• Entry-level candidates welcome — we'll train the right person

Nice to Have

• Familiarity with print file formats and print technicalities
• Experience with CRM, order management, or client portal software

AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.