Print & Client Services Assistant

AlphaGraphics of Greenway Plaza; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Disability Insurance

Advancement opportunities

Paid time off

401(k)

Competitive salary

401(k) matching

Job summary

AlphaGraphics in Midtown Manhattan is seeking a motivated, tech-savvy administrative support to assist our production and client services team in a hands-on role.

Responsibilities include client communication via email and phone, quoting, invoicing, and order tracking using our print management software. You will maintain records, coordinate with production on specs and deadlines, and handle data entry and reporting as needed.

Qualifications

• Comfortable with spreadsheets and databases and digital tools.
• Strong written communication skills.
• Organized and able to juggle multiple tasks in a fast-paced environment.
• Entry-level candidates welcome — we will train the right person.

Responsibilities

• Assisting with client communication and order intake via email and over the phone.
• Supporting quoting, invoicing, and order tracking using our print management software.
• Maintaining and updating order records and client accounts.
• Helping coordinate with production on job specs, deadlines, and file prep.
• General data entry, reporting, and team support as needed.

Skills

Spreadsheet proficiency

Database proficiency

Written communication

Organizational skills

Multi-tasking

Print/production interest

Tools

CRM software

Print management software

Job description

Benefits

• Disability Insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Competitive salary
• 401(k) matching

We are a full-service commercial and wide-format print shop located in Midtown Manhattan. We're looking for a motivated, tech-savvy individual to support our production and client services team in a hands-on administrative role.

Responsibilities

• Assisting with client communication and order intake via email and over the phone
• Supporting quoting, invoicing, and order tracking using our print management software
• Maintaining and updating order records and client accounts
• Helping coordinate with production on job specs, deadlines, and file prep
• General data entry, reporting, and team support as needed

What We're Looking For

• Comfortable working with spreadsheets, databases, and digital tools - picks up new software quickly
• Strong written communication skills
• Organized and able to juggle multiple tasks in a fast-paced environment
• Interest in print, design, or production a plus but not required
• Entry-level candidates welcome - we'll train the right person

Nice to Have

• Familiarity with print file formats and print technicalities
• Experience with CRM, order management, or client portal software

Looking to fill this position quickly.
Compensation: $18.00 - $20.00 per hour
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.