Print & Client Services Assistant

Alphagraphicsfranchise; Northern, New York (KY, NY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Disability Insurance

Opportunity for advancement

Paid time off

401(k)

Competitive salary

401(k) matching

Job summary

Alphagraphicsfranchise in Midtown Manhattan is seeking a motivated, tech-savvy administrative support person to assist our production and client services team. You will handle client communications, process orders, and help keep records up to date in a fast-paced print shop environment.

This entry-level role offers on-the-job training, opportunities to learn print management software, and a path for advancement for the right candidate who enjoys a hands-on, team-focused workplace.

Qualifications

• Comfortable with spreadsheets, databases, and new software.
• Strong written communication skills.
• Organized and able to juggle multiple tasks in a fast-paced environment.
• Interest in print, design, or production a plus but not required.
• Entry-level candidates welcome; on-the-job training provided.

Responsibilities

• Assist with client communication and order intake via email and phone.
• Support quoting, invoicing, and order tracking using print management software.
• Maintain and update order records and client accounts.
• Coordinate with production on job specs, deadlines, and file prep.
• Perform general data entry, reporting, and team support as needed.

Skills

Spreadsheet skills

Written communication

Organization

Multitasking

Learning mindset

Tools

Print management software

CRM software

Job description

Benefits:

• Disability Insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Competitive salary
• 401(k) matching

We are a full-service commercial and wide-format print shop located in Midtown Manhattan. We're looking for a motivated, tech-savvy individual to support our production and client services team in a hands-on administrative role.

Responsibilities

• Assisting with client communication and order intake via email and over the phone
• Supporting quoting, invoicing, and order tracking using our print management software
• Maintaining and updating order records and client accounts
• Helping coordinate with production on job specs, deadlines, and file prep
• General data entry, reporting, and team support as needed

What We're Looking For

• Comfortable working with spreadsheets, databases, and digital tools — picks up new software quickly
• Strong written communication skills
• Organized and able to juggle multiple tasks in a fast-paced environment
• Interest in print, design, or production a plus but not required
• Entry-level candidates welcome — we'll train the right person

Nice to Have

• Familiarity with print file formats and print technicalities
• Experience with CRM, order management, or client portal software

Looking to fill this position quickly.