Principal UX Architect — AI-Driven Design Leader

Salesforce; California City (CA); On-site; USD 197,000 - 314,000; Full time

Job summary

Salesforce is seeking a Principal Designer to lead AgentExchange UX, shaping product vision and delivering scalable interfaces for enterprise users. You will collaborate with product, engineering, and research teams to translate strategy into tangible design systems, prototypes, and specifications with global reach.

You will mentor designers, drive accessibility, and advocate for ethical, inclusive design while partnering with senior leadership to align with business goals and timelines.

Qualifications

• 12-15+ years of experience designing and delivering software products as part of a cross-functional team.
• Ability to deliver solutions on time with on-site and distributed teams, while managing engagement and expectations across internal and external stakeholders.
• Deep understanding of user-centered design methods and analytics-driven decisions.
• Strong AI fluency with experience using AI tools.
• Executive-level communication and ability to influence senior leadership.
• Mastery of design systems and educating others on them.
• Experience recruiting diverse talent and building inclusive teams.
• Proficiency with design tools such as Figma.
• A related technical degree is required.
• E-Commerce or app marketplace experience is a plus.

Responsibilities

• Set the vision for your product area and guide the team through implementation, in close collaboration with product owners, engineers, and user research teams.
• Serve as the primary point of contact and bridge linking design, product, engineering, and marketing teams across multiple disciplines.
• Oversee multiple web and mobile application features, interfaces, and experiences across a broader product surface.
• Communicate complex, compelling ideas to influence senior leadership using documentation, reviews, and presentations.
• Produce prototypes, wireframes, storyboards, concepts, and other collateral to help communicate research results and persuasively make the case for new ideas at the leadership level.
• Lead the evolution of design systems - create designs that adhere to and extend the existing style guide, and teach others the approach.
• Generate detailed final design specs that inspire accurate developer builds.
• Work with developers and quality experts to deliver a polished final product.
• Promote and educate others on new interface guidelines and design patterns across the broader organization.
• Mentor and develop other designers, partner with recruiting to hire world-class diverse talent.
• Develop software that is globally accessible and usable by multilingual audiences.
• Champion accessibility and ethical considerations, questioning decisions that may harm underrepresented groups.
• Set and own the creative vision for a product and guide the team through implementation.

Skills

Executive leadership

Design systems

Figma

AI fluency

Stakeholder management

Education

Related technical degree

Tools

Figma

Adobe Creative Suite

Job description

Salesforce is seeking a Principal Designer to lead AgentExchange UX, shaping product vision and delivering scalable interfaces for enterprise users. You will collaborate with product, engineering, and research teams to translate strategy into tangible design systems, prototypes, and specifications with global reach.

You will mentor designers, drive accessibility, and advocate for ethical, inclusive design while partnering with senior leadership to align with business goals and timelines.