Principal TPM, AI Solutions & Cloud Platforms

Amazon Web Services (AWS); Seattle (WA); Presencial; USD 177.000 - 239.000; Tempo integral

Resumo da vaga

Amazon Development Center U.S., Inc. seeks a Principal Technical Program Manager to design and deliver scalable, resilient cloud-based contact center solutions.

You will collaborate with design, engineering, and business leaders to set strategy, drive roadmaps, and manage complex dependencies while maintaining a strong customer focus. You will lead a team to deliver high-impact features for Amazon Connect, leveraging AWS services to enable dramatic improvements in customer experiences and

Qualificações

• 7+ years of technical product or program management experience.
• 10+ years of working directly with engineering teams experience.
• 5+ years of software development experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsabilidades

• Lead design and delivery of distributed systems and analytics for AWS Connect.
• Set strategy with design, technical, and business leaders and define the product.
• Drive, track, and report development efforts to leadership and partners.

Conhecimentos

Technical product management

Engineering collaboration

Software development

Cross-functional leadership

Descrição da vaga

Amazon Development Center U.S., Inc. seeks a Principal Technical Program Manager to design and deliver scalable, resilient cloud-based contact center solutions.

You will collaborate with design, engineering, and business leaders to set strategy, drive roadmaps, and manage complex dependencies while maintaining a strong customer focus. You will lead a team to deliver high-impact features for Amazon Connect, leveraging AWS services to enable dramatic improvements in customer experiences and