Principal TPM - Cloud AI for Contact Center

Amazon Web Services (AWS); Sunnyvale (CA); On-site; USD 204,000 - 275,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Development Center U.S., Inc. in Sunnyvale, CA, is seeking a highly capable Principal Technical Program Manager to lead cross‑functional teams and drive the design and delivery of scalable, cloud‑based systems for AWS.

You will shape the product roadmap and partner with engineering, product, and business leaders to foster customer‑centric solutions. You will manage engagement models, track progress, and coordinate release schedules while delivering resilient analytics and distributed

Qualifications

• 7+ years of technical product or program management experience.
• 10+ years of working directly with engineering teams experience.
• 5+ years of software development experience.
• Experience coordinating release schedules across teams.

Skills

Technical program management

Cross-functional collaboration

Software development

Release planning

Job description

Amazon Development Center U.S., Inc. in Sunnyvale, CA, is seeking a highly capable Principal Technical Program Manager to lead cross‑functional teams and drive the design and delivery of scalable, cloud‑based systems for AWS.

You will shape the product roadmap and partner with engineering, product, and business leaders to foster customer‑centric solutions. You will manage engagement models, track progress, and coordinate release schedules while delivering resilient analytics and distributed